All producing processes,such as CNC cutting,Milling,heat treating,grinding, assembly and testing are all finished in our manufactory.That is why Bigpower machine can provide you precision shaft rollers to make the small parts accurately and meet delivery on time.As an ISO9001:2000,CE,SGS certified manufacturer,we had established product quality inspection department.Besides,Bigpower Machine has a strong technological team to solve various problems in application and use of our machines.As a well-known China manufacturer,Bigpower Machine has long-term good relations with a large number of domestic and overseas companies.There are even a lot of customers have been cooperating with us more than 10 years.

The first class and excellent quality. We manage to offer our partners the best customer care, products and services by using the latest technologies in our factory.From machine design, processing, assembling to finished product delivery, we will have professional engineers focus on the quality in whole process.

 1.Before machine delivery,we testing the machine in our factory first and send you debugging videos and pictures,if you need we could send the samples to you for make sure the products is 100% meet your requirement.

2.After you confirm the products is all meet your requirement,we will depart the machine and we will take the videos to you to teach you how to connect them. we will send you a manual in English so that you can understand the machine each parts how to connect and each part its function.etc.

We will give you  12months warranty period for whole lines, If there will be any quality problems caused by non-human factors, we will solve it immediately for you and we will be ready for you 7X24H. One time purchase, wholelife service.

60-100days for roll forming machine

100-130days for coil slitting line.

100-130days for welding pipe machine

We adopt cast iron structure or cantilever structure with automatic

width-change and height-change system by motor adjustment.One machine

could produce several profiles by manual or automatic change.we will check

your profiles to meet your requirement.

Our machine’s warranty period is 12months. Within warranty time,if the broken parts can’t repair and belong to quality problem, we can send the new parts to replace the broken parts. if after the warranty period, we can through negotiation for solving the problems, and we supply the technical support for the whole life of the equipment.

No, most of our machines are built according to different customers specifications, most of the machine is customer customized according to customer drawings.

We are update with the latest technology and improve our machines once we get the good suggestion from our customer.We will offer the considerate service and high cost performance machine to our customer.

On last two years,due to the influence of the covid 19,so we almost finished all the testing online for many customers,almost everyday our engineer will service the customer online almost the whole night,most customer can finished the installation by themselves under our engineer guidance,even though more complicated machine.When you receive the equipment,we will built a whatsapp or wechat group,our engineer will be in the group to support you in any doubt.Now in the middle of 2022,we take the risk to send first engineer to Saudi arabia and Dubai to installation roll forming machine after Covid-19.On 2023,all the installation is normally as before,if customer need we send engineer,we will send engineer to them after making the visa,if easy machine and no need engineer go abroad,we will help customer to finish the installation online by whatsapp or wechat freely.Our Bigpower group have the staff who can speak english and spanish whom can translate for customer,then the machine can be finished testing soon and make more money for customer.

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The following FAQ definitely answer a lot of questions in advance.
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